Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Create an account or book an appointment
• Fill out forms on our website
• Communicate with us via phone, email, or WhatsApp
• Visit our hospital for medical services

2. Types of Information

We may collect the following types of information:

• Personal Information: Name, contact details, date of birth, medical history
• Medical Information: Health records, treatment history, test results
• Communication Data: WhatsApp messages, SMS, email communications
• Technical Information: IP address, browser type, device information

3. How We Use Your Information

We use your information to:

• Provide medical services and healthcare
• Schedule and manage appointments
• Send appointment reminders and health updates
• Communicate with you about your care
• Improve our services and website
• Comply with legal and regulatory requirements

4. Information Sharing

We may share your information with:

• Healthcare providers involved in your care
• Insurance companies for billing purposes
• Laboratory and diagnostic services
• Legal authorities when required by law
• Third-party service providers under strict confidentiality agreements

5. Data Security

We implement appropriate security measures to protect your personal and medical information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

• Access your medical records
• Request corrections to your information
• Withdraw consent for certain communications
• Request deletion of your data (subject to legal requirements)

7. Communication Preferences

By using our services, you consent to receive communications from us via:

• WhatsApp messages
• SMS notifications
• RCS (Rich Communication Services)
• Email communications
• Phone calls

8. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website usage.

9. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website.

10. Contact Us

If you have questions about this privacy policy, please contact us at:

JhunJhunWala Hospital Ayodhya
Phone: 090442 07070
Email: info@jhunjhunwalahospitalayodhya.com
WhatsApp: +91 90442 07070